Emoticons and Smileys Enhance the Dialog

01/03/2010

Conversing via electronic means has exploded in the past decades. In 2008, 11 billion text messages were sent each day worldwide. That figure is dwarfed by the estimated 247 billion e-mails sent daily in 2009. The sheer volume of these single-dimensional messages explains why we believe that the role the emoticon, or “smiley,” plays in […]